Carefect Home Care Services York Region Logo
Toll Free 1-877-515-7665


Frequently Asked Question #5
Do I have to sign a long term service contract?
No. Carefect is here to meet your needs, and as your needs change, so will the services you receive. Our service agreement reflects this to meet your changing needs.

Client Testimonials
Mrs. G. Thornhill, Ontario
"Please accept our sincere appreciation for providing the excellent in-home care services during the convalescence of my husband after hospitalization for severe accident injury."

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Getting Started

The process of setting up services is very simple:

Free Home Care Assessment

An in-home assessment by a caregiver at a senior's home

Whether you or a loved one requires assistance with in home care for 3 hours or 24 hours a day, we are here to help in any and every way possible. You choose the days, number of hours, and time of day that care is needed. To assist you with determining your care needs, We start the process with conducting an in-depth assessment of you or your loved one's lifestyle, medical conditions and the kind of assistance needed that will help them to remain independent at home. We will meet with you and your family and jointly determine the scope of care.

During the meeting, we explain fully the services available, answer any additional questions you have for us, and help with the important care decisions faced by the family with a loved one in need.

Issues covered include:

  • Matching the appropriate caregiver
  • Daily routines
  • Health and medication issues
  • Emergency response
  • Nutritional issues
  • Home cleaning issues
  • Costs of services

After meeting with the senior or family, we create a customized care plan. This plan explains your needs and how to meet them.

Caregiver Selection

Next, we carefully review your personal needs and requirements. We select a caregiver who we believe would be the best match for your needs. Of course, caregiver changes can be made if you request at any given time.

On-going Communication

We at Carefect believe that good service is based on an open and ongoing communication with our clients. We take the time to get to know you and your needs. We perform follow up visits and check-in calls to ensure that the care plan is well-implemented.

To schedule your free in-home assessment, Please contact us.


35B-10520 Yonge Street, Suite #106, Richmond Hill, ON L4C 2C7 | Toll Free: 1-877-515-7665 | Email: